Thank you for your order.
We endeavor to make your purchasing experience as simple and satisfying as possible.

Initial New Member Log-in:

     If you were not a registered user of Crucible4Points.com before making a purchase: After your purchase you will receive an e-mail with your new user name and a temporary password good for one-time access. Upon receipt of this e-mail, log-in to your user page, update your password and username, and complete your user profile. There are two pages of profile information (account info + personal profile).

File Downloads

     Our audio mp3 download files are compatible with any device configured for mp3 digital files. Running times of each file are suitable for burning to CD should you decide to do so. Audios that are longer than 80 minutes will have two files, and require that they be downloaded individually. When your purchase is complete you will receive an e-mail containing links to your files. These links will be good for one download only. Further downloads should be done by logging in to your user account page on our website, and clicking on the "files" tab. Downloadable files will be available for up to 5 downloads for a period of 90 days. We cannot provide instructions for installation of files on mp3 players or other devices.
       To download files now if you are a new user: Please follow instructions in the "Initial New Member Log-in" section above. 
       To download files now if you are already logged-in:

  1. Click on "My Page" in the main navigation bar to go to your Personal Page. Selecting the "Files" tab will display your files for downloading
  2. Click on "My account" link in the upper left corner of this page. This link is available on most pages on this website. 

Accessing Purchased (Full Version) Crucible Brains

     When you have purchased full versions of of the 4 Points of Balance, Couples Self-Discovery or Singles Self-Discovery Brains, new links will appear in two places:

  1. In the main (horizontal) navigation bar under the heading "Crucible Brains." 
  2. in the Relationship Resouces menu on the lower middle of the home page

To access your full version Brain you must:

  • Log in using the same member account as when you purchased your Brain. 
  • Complete your member profile 

Contact Us

     If you have any problems with our shopping cart or accessing your purchases, we are here to help. You can reach us through the website at the Contact Us page, or email us at service@crucibleinstitute.com. Our office is open Monday to Friday, 9 AM to 5 PM, Mountain Standard time. Call us at 303-670-2630. We'd be pleased to assist you.